Privacy Policy

Privacy Policy

Last updated: 14.08.25

1. Introduction

Galdam Property Consultants (“we”, “our”, “us”) is committed to protecting your privacy and handling your personal information securely. This Privacy Policy explains how we collect, use, store, and protect your information when you engage with our property consultancy services, visit our website, or communicate with us.

We process your personal data in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and any other applicable laws.


2. Information We Collect

We may collect and process the following types of information:

  • Personal identification details (e.g. name, address, email address, phone number)

  • Business information (for corporate clients)

  • Property-related details (property address, transaction details, valuations, survey results)

  • Financial information (bank details, payment records)

  • Identity verification documents (passport, driving licence, proof of address)

  • Website usage data (IP address, browser type, pages visited, cookies)


3. How We Collect Your Information

We collect information when:

  • You contact us via phone, email, post, social media, or our website

  • You sign contracts, agreements, or provide documentation

  • You use our website and online services (including cookies and analytics tools)

  • We receive referrals from trusted third parties (with your consent where required)


4. How We Use Your Information

We use your data for:

  • Providing property consultancy and related services

  • Communicating with you about your property requirements

  • Complying with legal and regulatory obligations (e.g. anti-money laundering checks)

  • Processing payments and maintaining financial records

  • Marketing relevant services (where consent has been given)

  • Improving our website, services, and customer experience


5. Legal Basis for Processing

We process your personal data under the following lawful bases:

  • Contract – processing necessary for the performance of a contract

  • Legal obligation – compliance with applicable laws and regulations

  • Legitimate interests – to operate and improve our services

  • Consent – for marketing and other optional communications


6. Sharing Your Information

We may share your data with:

  • Professional advisers (solicitors, surveyors, mortgage brokers)

  • Regulatory bodies and law enforcement (where required)

  • Service providers (IT, marketing, payment processing)

  • Other parties with your consent

We do not sell your personal data.


7. International Transfers

If we transfer your personal data outside the UK, we will ensure it is protected to UK GDPR standards through appropriate safeguards such as Standard Contractual Clauses.


8. Data Retention

We will retain your personal information only for as long as necessary to fulfil the purposes we collected it for, including legal, accounting, or reporting requirements.


9. Your Rights

You have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate information

  • Request deletion of your data (where applicable)

  • Restrict or object to processing

  • Request transfer of your data to another service provider

  • Withdraw consent for marketing at any time

To exercise your rights, please contact us at gary@galdamproperty.co.uk.


10. Cookies

Our website uses cookies to enhance your browsing experience. You can set your browser to refuse cookies, but some parts of our site may not function properly without them. See our Cookie Policy for more details.


11. Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction.


12. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact:

Galdam Property Consultants
Email: gary@galdamproperty.co.uk
Phone: 020 3925 2172

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